{"id":8660,"date":"2022-06-14T12:01:17","date_gmt":"2022-06-14T11:01:17","guid":{"rendered":"https:\/\/lrob.fr\/?page_id=1159"},"modified":"2022-06-14T12:01:17","modified_gmt":"2022-06-14T11:01:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/portail.lrob.fr\/en\/faq\/","title":{"rendered":"FAQ - Secure, high-performance web hosting"},"content":{"rendered":"<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading\">FAQ <\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><a href=\"#pourquoi-wordpress\" title=\"\">Why WordPress?<\/a><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-0b1ff286 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-medium\"><img decoding=\"async\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/06\/icons8-wordpress-480-300x300.png\" alt=\"\" class=\"wp-image-1269\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-72ff9d66 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">WordPress is an extremely solid foundation, equipping over 43% of the world's websites. This makes WordPress the CMS with the largest community worldwide. It's free and open source, which means that the world's most talented developers are constantly improving the CMS' scripts and features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With WordPress, you can retain ownership of your site. WordPress enables you to meet a growing number of specific functionalities via thousands of available plugins, most of which are free.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What's more, the WordPress guideline has proven its reliability for nearly 20 years, with stable updates and impeccable security monitoring, as long as good WordPress site creation practices are followed. Clearly, this CMS offers excellent scalability in line with web progress, and will do so for years to come with complete peace of mind.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Its popularity, however, makes it a target for attacks, so you need to avoid any security loopholes on your site to protect it. Visit <a href=\"\/en\/services\/wordpress-webmastering\/\">WordPress webmastering service<\/a> is essential to your site's longevity.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"quel-hebergeur\"><a href=\"#quel-hebergeur\"><strong>Which hosting providers do you work with?<\/strong><\/a><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-831b2db5 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-medium is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"90\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/08\/logo-hetzner-300x90.jpg\" alt=\"\" class=\"wp-image-1867\" srcset=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/08\/logo-hetzner-300x90.jpg 300w, https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/08\/logo-hetzner-1024x307.jpg 1024w, https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/08\/logo-hetzner-768x230.jpg 768w, https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/08\/logo-hetzner-600x180.jpg 600w, https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/08\/logo-hetzner.jpg 1240w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><img decoding=\"async\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/06\/LOGOHaiSoft_2022-300x95.png\" alt=\"\" class=\"wp-image-1270\"\/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a17ef913 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Controlling your infrastructure is the key to efficiency. I have my own infrastructure (web servers, DNS, backup, monitoring). The most important servers are based at Hetzner, and redundant servers are available in France from various suppliers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For projects requiring a managed server, I recommend HaiSoft. This Orl\u00e9ans-based hosting company specializes in facilities management, and I have every confidence in them, having worked with them for 5 years. The service is extremely reliable, and the support team is contactable, French, responsive, friendly and sympathetic, so no problem can go unresolved!<\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hebergeur-tiers\"><strong><a href=\"\/en\/faq\/#hebergeur-tiers\">My site is hosted by a third-party provider. Can you handle it?<\/a><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-0b1ff286 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-medium is-resized\"><img decoding=\"async\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2024\/08\/lrob-logo-web-hosting-2024_transparent_2-300x93.png\" alt=\"lrob logo web hosting 2024_transparent_2\" class=\"wp-image-4698\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-72ff9d66 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">For a one-off intervention, unless your host has aberrant constraints, it's not a problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, to benefit from my webmastering services, your site must be on one of my servers. This is the best possible way of ensuring complete control over the server and site security chain, and thus optimal service.<\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"engagement-zero-hack\"><strong><a href=\"\/en\/faq\/#engagement-zero-hack\">What is the \u00abZero Hack\u00bb commitment?<\/a><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-0b1ff286 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/06\/icons8-hacking-96.png\" alt=\"\" class=\"wp-image-1490\" style=\"width:50px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-72ff9d66 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">In 5 years with a web hosting company, I've found that most pirated websites contained <strong>security vulnerabilities<\/strong> for lack of updates. In some cases, piracy stems from the use of<strong> weak passwords<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, <strong>a near-zero risk of piracy is possible<\/strong> thanks to <a href=\"#politique-securite\">rigorous safety policy<\/a> that <a href=\"\/en\/services\/wordpress-webmastering\/\">I apply<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That's why if a hack were to occur under my supervision and despite all these precautions, <strong>I'll take full responsibility for the repair.<\/strong>. This is my <strong>Zero Hack\u00ab commitment\u00bb<\/strong>. The intervention is fast (48 working hours) and totally free of charge.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Keeping <strong>backups<\/strong> of your site on my side, I can operate its <strong>restoration<\/strong> to a pre-hacking state.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Once the site is back on its feet, the fault is identified and corrected immediately to prevent any recurrence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><em>New customer? Even if there is no backup of your site, in 98% of cases, <a href=\"\/en\/services\/repairing-and-securing-pirated-wordpress-sites\/\">the site can be repaired and secured<\/a> !<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"politique-securite\"><strong><a href=\"\/en\/faq\/#politique-securite\">What is your security policy?<\/a><\/strong><\/h2>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-0b1ff286 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"192\" height=\"192\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/06\/icons8-protect.gif\" alt=\"\" class=\"wp-image-1491\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a17ef913 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">The final security of a computer system is only as good as the weakest link in the chain. That's why I treat every link in the chain with the utmost care, from server to website to visitor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>WordPress<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Daily update of all sites<\/li>\n\n\n\n<li>Use of strong identifiers\/passwords<\/li>\n\n\n\n<li>Anti-robot and anti-bruteforce systems<\/li>\n\n\n\n<li>WordPress-specific firewall<\/li>\n\n\n\n<li>WordPress-specific web server security rules<\/li>\n\n\n\n<li>Use of reliable and well-maintained scripts (themes\/plugins)<\/li>\n\n\n\n<li>Replacement of any script or theme no longer maintained<\/li>\n\n\n\n<li>Daily alerts on known security vulnerabilities<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Web hosting<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Data hosted on an ultra-secure server (more stringent than the PCIDSS standard)<\/li>\n\n\n\n<li>General application firewall enabled<\/li>\n\n\n\n<li>Banning attacking IPs<\/li>\n\n\n\n<li>Use long, secure passwords<\/li>\n\n\n\n<li>Consistent use of the latest compatible version of PHP<\/li>\n\n\n\n<li>Regular scanning of site file integrity<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>And to go further...<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>The use of GAFAM (Google, Facebook, Amazon, Microsoft) services to store data is avoided wherever possible.<\/li>\n\n\n\n<li>All files (backups, documents) are stored on a personal, self-hosted cloud<\/li>\n\n\n\n<li>All passwords required for webmastering are encrypted in a private, encrypted, self-hosted password manager.<\/li>\n\n\n\n<li>All e-mails exchanged are hosted on a private server<\/li>\n<\/ol>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-css-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"en-cas-d-incapacite\"><strong><a href=\"\/en\/faq\/#en-cas-d-incapacite\">If my webmaster is incapacitated, what happens to my site?<\/a><\/strong><\/h3>\n\n\n\n<div class=\"wp-block-group alignwide is-content-justification-left is-nowrap is-layout-flex wp-container-core-group-is-layout-0b1ff286 wp-block-group-is-layout-flex\">\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"96\" height=\"96\" src=\"https:\/\/portail.lrob.fr\/wp-content\/uploads\/2022\/06\/icons8-dead-chicken-96.png\" alt=\"\" class=\"wp-image-1492\" style=\"width:50px\"\/><\/figure>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-a17ef913 wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Every effort is made to give you maximum control and freedom.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">I'll make sure you own your domain name with the registrar, giving you the freedom to change hosting without consulting me. I provide you with an archive of your site after its creation or migration. I provide you with access to Plesk to download all your data if required. You can also request a complete archive of your data up to 1x per month.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If, by force of circumstance, we were no longer able to work together (knock on wood for that not to happen), you wouldn't lose your site at all, just your beloved webmaster.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\">How do you get such fast sites?<\/h3>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-nowrap is-layout-flex wp-container-core-group-is-layout-3a88641f wp-block-group-is-layout-flex\">\n<p class=\"is-style-text-display has-gigantic-font-size is-style-text-display--1 wp-block-paragraph\">\u26a1<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Well-kept secret! You won't know!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Do you insist? All right, but only in outline!<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A well-chosen server<\/li>\n\n\n\n<li>Server activity analysis and fine-tuning<\/li>\n\n\n\n<li>Meticulous choice of scripts to avoid slowdowns<\/li>\n\n\n\n<li>Exemplary blocking of harmful robots<\/li>\n\n\n\n<li>Optimum cache management<\/li>\n\n\n\n<li>A desire to reduce unnecessary frills that needlessly overload a website<\/li>\n\n\n\n<li>Systematic performance measurement and optimization<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ Pourquoi WordPress ? WordPress est une base extr\u00eamement solide, \u00e9quipant plus de 43% des sites web au monde. De tous les CMS, WordPress est donc celui qui b\u00e9n\u00e9ficie de la plus grande communaut\u00e9 mondiale. Il est libre et open source, ce qui signifie que les d\u00e9veloppeurs les plus talentueux du monde entier am\u00e9liorent sans [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1495,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-no-title","meta":{"footnotes":""},"class_list":["post-8660","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/pages\/8660","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/comments?post=8660"}],"version-history":[{"count":0,"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/pages\/8660\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/media\/1495"}],"wp:attachment":[{"href":"https:\/\/portail.lrob.fr\/en\/wp-json\/wp\/v2\/media?parent=8660"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}